OVERVIEW

We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer support while managing a variety of administrative tasks. This role is essential in ensuring a smooth and welcoming experience for all visitors to our dental office.

REQUIREMENTS

• Previous experience in customer support or a similar front desk role is preferred.
• Familiarity with phone systems and strong phone etiquette skills are essential.
• Experience in a dental office setting is a plus but not required.
• Strong administrative skills with attention to detail in clerical tasks such as filing and documentation.
• Proficiency in Google Suite applications (Docs, Sheets, etc.) is required.
• Excellent proofreading skills to ensure high-quality communication materials.
• Ability to work well under pressure while maintaining a positive attitude in a fast-paced environment.
• Strong interpersonal skills to effectively communicate with patients and team members alike.
  Join us as we strive to provide exceptional service in our dental practice!
  Job Types: Full-time, Part-time
  Pay: $17.85-$20.00 per hour
  Work Location: In perso

• Greet and assist patients as they arrive, ensuring a friendly and welcoming atmosphere.
• Manage phone systems effectively, handling incoming calls with professionalism and courtesy.
• Schedule appointments and maintain the calendar for the dental office, ensuring optimal patient flow.
• Perform clerical duties including filing, data entry, and maintaining patient records with accuracy.
• Utilize Google Suite for various administrative tasks such as document creation and communication.
• Proofread documents to ensure accuracy and clarity before distribution or filing.
• Address patient inquiries and provide information regarding services offered at the dental office.
• Collaborate with dental staff to ensure seamless operations and excellent patient care.