Front Desk Representative- Fairfield Inn & Suites, Mansfield, MA at Lafrance Hospitality

Mansfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

18.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Receptionist, Administrative, Reliability

Industry

Hospitality

Description

If you thrive on creating memorable experiences for our guests and enjoy being the friendly face that greets them with a warm smile, then this is the perfect opportunity for you. The Fairfield Inn & Suites by Marriott located in Mansfield, MA is currently searching for a charismatic and customer-oriented Full- Time and Part- Time Front Desk Representative. Hurry and join our exceptional team at the Fairfield Inn & Suites by Marriott as a Front Desk Representative. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year! That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500! If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Representative position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential! Pay: $16 - $18 Per Hour Schedule: Must have Weekend Availability Job Type: Full-Time Responsibilities: Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the phone in a professional & helpful manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and Hotel policies. Practice punctuality for scheduled shifts. Keywords: Hotel, Hospitality, customer service, receptionist, administrative Customer Service Experience Hotel Experience is a plus but NOT required Reliability DailyPay - Get Paid Any Day! Brand Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training 401K Matching

Responsibilities

The Front Desk Representative is responsible for checking guests in and out, ensuring proper payment is received, and addressing guest problems to enhance satisfaction. They must maintain a warm and professional demeanor while interacting with guests and be knowledgeable of hotel policies and emergency procedures.