Front Desk Representative (Full-Time) (Houston) at Texas Regional Physicians

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Greeting, Check-in Procedures, Demographic Verification, Insurance Verification, HIPAA Compliance, Referral Confirmation, Order Verification, Authorization Obtaining, Patient Screening, Copay Collection, Daily Deposit Balancing, Transportation Coordination, Record Keeping, Scheduling Support, Customer Service, Multitasking

Industry

Hospitals and Health Care

Description

Description Texas Regional Physicians (TRP) is a patient-focused, state-of-the-art medical practice offering comprehensive care across multiple specialties, including pain management, orthopedics, and related services. Our integrated model allows patients to receive coordinated, efficient care in one location—eliminating unnecessary visits and improving outcomes. We are seeking a dependable, compassionate Front Desk Representative to serve as the first point of contact for our patients. This role is ideal for someone looking to grow in healthcare while making a real impact on patients’ lives. Responsibilities Greet and check in patients in a professional and welcoming manner Verify and update patient demographic and insurance information Maintain accurate patient records in compliance with HIPAA regulations Confirm referrals, verify orders, and obtain authorizations as required Screen patients to ensure proper exam preparation (NPO, full bladder, etc.) Schedule walk-in patients with appropriate physician orders Collect copays, coinsurance, and deductibles; balance daily deposits Coordinate patient transportation with approved couriers when needed Assist medical records, verification, and scheduling teams as necessary Support providers, management, and sales teams with patient needs Keep the lobby and front desk area clean, organized, and professional Perform other administrative and office duties as assigned Requirements Qualifications Previous medical front desk or healthcare experience preferred Strong customer service, communication, and multitasking skills Detail-oriented with the ability to work in a fast-paced environment Comfortable handling financial transactions Bilingual (English/Spanish) preferred Professional, reliable, and patient-focused Why Join Texas Regional Physicians? Collaborative, multi-specialty medical environment Growth and learning opportunities in healthcare Supportive team culture focused on patient care excellence

Responsibilities

The representative will serve as the first point of contact, professionally greeting and checking in patients while verifying and updating their demographic and insurance information. Key duties include maintaining accurate records, confirming referrals, obtaining authorizations, and collecting patient payments.