Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Front Desk Representative at Louisiana Eye and Laser Center

Pineville, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Telephone Skills, Professionalism, Time Management, Organization, Attention To Detail, Computer Competency, Insurance Verification, Prior Authorizations, Payment Posting, Cash Drawer Management, Scheduling, Problem-Solving, HIPAA Compliance

Industry

Medical Practices

Description

Description Front Desk Representative Reports To: Front Office Manager Starting Pay: Job Summary: This position will be responsible for welcoming and greeting patients and visitors in person or on the phone; answering or referring inquiries. Excellent customer service, telephone skills, professionalism, flexibility, ability to effectively manage time, keeping organized, giving attention to detail, computer competency and focus on quality care are all must-haves to excel in this fast-paced, and growing practice. Essential Functions: Greeting and welcoming a high volume of patients on a daily basis Verifying insurance eligibility and ensuring that prior authorizations have been obtained Collecting deductibles, co-pays and co-insurance correctly Posting payments to patient's accounts Managing a cash drawer and balancing at the end of the day Schedule patients for return appointments and testing Requirements Skills and Qualifications Excellent communication skills Strong computer skills Ability to work flexible schedule, which includes some travel and weekends Ability to multi-task Strong problem-solving abilities Education and experience High school diploma or GED (Required) Minimum of two years Customer Service experience (Required) Experience with front desk in a medical office/optical field (Preferred) Experience working with several different types of insurance (Preferred) Experience working in a professional, fast-paced environment (Preferred) HIPPA compliance

Responsibilities

This role involves welcoming and greeting a high volume of patients and visitors both in person and over the phone, while also handling inquiries by answering or referring them appropriately. Essential functions include verifying insurance eligibility, obtaining prior authorizations, collecting patient payments, posting those payments, managing and balancing a cash drawer, and scheduling return appointments.