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Front Desk Representative - Resort Tower at Wynn Resorts

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Checking In/Out, Phone Center Monitoring, Reservation Revision, Cashiering, Issue Resolution, Coordination, Adherence To Standards

Industry

Hospitality

Description

Job Description The Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in/out guests • Monitoring front desk phone center • Revising in-house reservations • Cashiering functions • Resolving guest issues within limits of authority • Coordinating guest wishes with concierge • Adhering to Wynn Standards/Core Vales and all policies and procedures Qualifications • High school diploma or equivalent required • Two years of customer service experience • Minimum of one year front desk experience or equivalent position Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines. FLSA Status: Non-Exempt Division: 22700 - HOTEL Career Areas: Hotel - Call Center / Front Desk / Concierge / VIP / Villa Services Status: Steady Extra

Responsibilities

The Guest Service Representative is primarily responsible for all front desk duties, including checking guests in and out, managing the front desk phone center, and revising in-house reservations. This role also involves performing cashiering functions and resolving guest issues within established authority limits.