Front Desk Representative - Resort Tower at Wynn Resorts
Las Vegas, Nevada, United States -
Full Time


Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Front Desk Operations, Cashiering, Guest Relations, Problem Solving, Concierge Coordination, Reservation Management, Communication, Attention to Detail, Time Management

Industry

Hospitality

Description
Job Description The Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in/out guests • Monitoring front desk phone center • Revising in-house reservations • Cashiering functions • Resolving guest issues within limits of authority • Coordinating guest wishes with concierge • Adhering to Wynn Standards/Core Vales and all policies and procedures Qualifications • High school diploma or equivalent required • Two years of customer service experience • Minimum of one year front desk experience or equivalent position Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
Responsibilities
The Guest Service Representative is responsible for checking in and out guests, monitoring the front desk phone center, and resolving guest issues. They also coordinate guest wishes with the concierge and adhere to company standards and policies.
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