Front Desk Representative at Surgery Partners, Inc

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Greeting, Check-in Procedures, Insurance Verification, Medical Terminology, Multi-tasking, Customer Relations, Written Communication, Verbal Communication, Petty Cash Balancing, Co-pay Collection

Industry

Hospitals and Health Care

Description

JOB TITLE: Front Desk Representative GENERAL SUMMARY OF DUTIES: * Greeting patients * Performing check-in procedures * Maintaining current demographic and insurance information in computer and in the chart * Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed * Primary focus is servicing patients in the lobby with backup for phones and other front office personnel REQUIREMENTS: * High School Diploma, with 1-2 years experience in healthcare background * Knowledge of clinic policies and procedures * Knowledge of computer systems, programs * Knowledge of medical terminology * Must be able to multi – task * Must be able to express compassion and kindness to patients calling and being seen in the office * Must maintain a professional and upbeat attitude * Skill in written and verbal communication and customer relations * Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients * Requires sitting and standing associated with a normal office environment * Normal busy office environment with much patient contact * Occasional evening or weekend work Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Responsibilities

The representative is responsible for greeting patients, managing check-in procedures, and maintaining accurate demographic and insurance records. They also handle financial tasks such as co-pay collection and petty cash balancing while supporting front office operations.