Front Desk Representative - Winter - Full-Time at Alterra

The Blue Mountains, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

18.71

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Exceptional Customer Service Skills, Energetic Attitude, Friendly Attitude, Cheerful Attitude, Intermediate Computer Knowledge, Front Desk Experience, Office Experience

Industry

Hospitality

Description

Seasonal (Seasonal) WHAT’S IN IT FOR ME? Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations! Alterra Mountain Passes for your family; Discounts on Blue Mountain Lift tickets for friends and family; Free skating; Staff priced meals & Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more! HOURLY RATE - $18.71 FULL-TIME HOURS: Average 4-5 shifts per week 8-hour shifts between 6:45am to 11pm **EMPLOYEE HOUSING IS NOT AVAILABLE FOR THIS POSITION** WHAT WILL I BE DOING? Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again. Being friendly and helpful with guests while answering questions Checking guests in and out of the hotels Taking ownership of the guest’s entire stay at Blue Mountain Resort Resolving service challenges to a happy outcome WHAT DO WE NEED FROM YOU? Exceptional customer service skills Energetic, friendly, cheerful attitude Intermediate computer knowledge Front Desk/Office or related experience Available to work weekends, evening, and holidays AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. Work at Blue to live the full Village-based Ski Resort experience, all within driving distance of Toronto. Receive great perks on retail, restaurants, lessons and of course free direct to lift access to over 14 iconic ski resorts across Canada and the US.

Responsibilities

Front Desk Representatives are the first point of contact for lodging guests, setting the tone for their stay. Responsibilities include checking guests in and out, answering questions, and resolving service challenges.