Front Desk Residential Concierge, Boston at Apex Concierge Services Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

22.0

Posted On

21 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Front Desk Management, Communication Skills, Microsoft Office, Property Management Systems, Conflict Resolution, Time Management, Local Knowledge, Emergency Procedures

Industry

Hospitality

Description

Description About Us At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties. What You’ll Do As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment. Key Responsibilities: Greet and assist residents, guests, and delivery personnel professionally and warmly Respond promptly to inquiries and requests, in person and via phone/email Maintain front desk shift logs Coordinate services such as package deliveries, and maintenance requests Manage building communications, calendar, and reservations for amenity spaces Maintain a tidy and inviting lobby area Provide local knowledge and recommendations for restaurants, transportation, and events Assist with emergency procedures and ensure safety protocols are followed Why Join Us? Competitive hourly pay Paid time off and holiday pay Supportive and inclusive work environment Opportunities for growth in hospitality and property management Ready to welcome residents home and make a difference every day? Apply today with your resume and a brief cover letter. We can’t wait to meet you! Requirements Required: High school diploma or equivalent 1+ year of customer service, hospitality, or front desk experience Professional demeanor and excellent communication skills Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems Reliable, punctual, and able to work flexible shifts (including evenings/weekends) Ability to remain calm and composed under pressure Preferred: Experience in residential or hotel concierge roles Familiarity with Boston neighborhoods, transportation, and cultural attractions

Responsibilities

Serve as the primary point of contact for residents and guests, managing front desk operations and building communications. Responsibilities include coordinating deliveries, managing amenity reservations, and ensuring safety protocols are followed.