JOB OVERVIEW

We are seeking a motivated and friendly Front Desk Sales & Operations Associate for our Orangeville studio. This is a permanent position with opportunity for growth.

QUALIFICATIONS & SKILLS:

• Proven success in sales with the ability to meet and exceed targets.
• Strong interpersonal skills — confident in starting conversations and closing deals.
• Organized and adaptable with great problem-solving skills.
• Social media experience is an asset.
• Ability to quickly learn and navigate booking/payment systems (Mindbody experience is a plus).
• Enthusiastic about health, fitness, and building community connections.

• Membership Sales Focus: Achieve and exceed monthly sales targets by proactively converting trial members to full memberships.
• Retention & Reactivation, Proactive outreach to trials, past members and prospects
• Front Desk Operations: Greet members, reconcile accounts, process payments, and handle inquiries efficiently. Maintaining cleanliness of studio
• Problem Solving & Multitasking: Keep operations running smoothly, even during peak times or unexpected challenges.
• Marketing & Social Media: Assist in creating and scheduling engaging content to promote classes, offers, and events.
• Community Engagement: Represent the studio at outreach events to attract new members.