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Front Desk Scheduler - Full-Time or Part-Time at Ocracoke Health Center Inc

Ocracoke, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

17.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Patient Greeting, Phone Handling, HIPAA Compliance, Payment Posting, Organization, Reliability, Customer Service, Bilingualism, Athena EMR

Industry

Hospitals and Health Care

Description

Description Front Desk Rockstar Wanted! Be the First Step in Someone’s Care Journey We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team! In this role, you’ll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors. What You’ll Do: Greet patients with warmth and manage appointment scheduling Handle phone calls, messages, and voicemails like a pro Keep patient info up-to-date and confidential (HIPAA matters!) Post payments and support daily front office operations Be an essential part of our team with a focus on excellent patient care What You’ll Get: $15–$17/hour, paid biweekly Medical, Dental, Vision + 401(k) with 2% match 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays Full Time, Monday–Friday schedule (8am–5pm, closed 12–1 for lunch) A fun, supportive team and meaningful work in your community Requirements What you'll bring: High school diploma or equivalent At least 1 year of front desk or customer service experience Friendly, detail-oriented, and ready to learn Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR! We proudly serve Ocracoke, Manteo, and Engelhard, NC - delivering high-quality care through primary care, behavioral health, pharmacy, and more. We’re open to part-time applicants too - if this sounds like a fit, we’d love to hear from you! Similar job titles: Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative

Responsibilities

The primary duties involve serving as the first point of contact for patients by warmly greeting them, managing appointment scheduling, and professionally handling all incoming phone communications. This role also requires maintaining patient confidentiality, processing payments, and supporting general front office operations within a healthcare setting.