POSITION SUMMARY: FRONT DESK SECURITY SUPERVISOR

Oversees all Front Desk Security. Has the competency and intrapersonal skills to work independently and without direct supervision. Possess strong communication, telephone, and customer service skills. Must be detail-oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and response to emergency situations, monitors and operates electronic security control systems and access control procedures; and accurately maintains daily logs, records, and forms.

Experience:

• Supervising: 2 years (preferred

· Responsible to the safety and security of the property and its residents.
. Interviews, hires, trains, schedules, appraises, and supervises all directly assigned personnel, including recording hours on timesheets for payroll purposes.
· Works independently, with minimal supervision.
· Responds to call-outs by scheduling a replacement or filling in 24 hours a day.
· Oversees and schedules all Front Desk staff for the building.
· Keeps track of activity logs, incident reports for the Manager’s review.
· Works closely with the Front Desk Associates and assists in filling shifts when needed.
· Assists in investigations, tape/log reviews for any unusual incidents.
· Helps Property Manager with any special requests, i.e., administrative work, etc.
· Demonstrates excellent customer service, communication, and time management skills.
· Monitors Emergency Response System.
· Greets and directs residents, guests, and invitees.
· Monitors and controls Electronic Security Control Systems.
· Responds to emergencies in a timely and efficient manner
· Monitors and controls access to the building.
· Maintains daily log, records, and forms.
· Resolves and follows up on all complaints/issues.
· Maintains a safe and secure environment throughout the building/property(s).
· On-call availability for emergencies.
· May be assigned other duties by the on-site property manager.
· Follows safety procedures and maintains a safe work environment.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Expected hours: 40 per week

Ability to commute/relocate:

• Mississauga, ON L5E 3K9: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Supervising: 2 years (preferred)

Licence/Certification:

• Security Guard Licence (required)

Work Location: In person
Expected start date: 2025-09-0