Front Desk Shiftleader (m/w/d) - Rottach-Egern at Findehotelpersonal GmbH
Germany, Hamburg, Germany -
Full Time


Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

0.0

Posted On

07 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description
  • You will manage and organize our front office and lead a team of 6 employees.
  • You ensure smooth operations in day-to-day business and take over shift management at reception.
  • You are responsible for scheduling shifts and vacations, as well as coordinating night shifts.
  • You are the host from check-in to check-out and ensure a thoroughly successful guest experience.
  • You ensure professional and proactive guest communication and take care of handling guest complaints.
  • You are responsible for invoicing and auditing, as well as daily closing and cash book management, and you support the preparatory accounting.
  • You will be responsible for the monthly accounting closing, including inventory.
  • You keep an eye on the budget and processes, take care of ordering and checking goods, and contribute to the continuous optimization of our front office processes.
  • You train new employees and support them in their development.
  • You regularly coordinate with the Front Desk Managers of the other little BIG hotels in Berlin and work closely with them. 
  • You will work closely with housekeeping and service teams and will be the contact person for employees, service providers and partners on site.


How To Apply:

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Responsibilities
  • You have experience as a Front Office Manager, Reception Manager or in a comparable position and ideally bring initial management experience.


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