JOB OVERVIEW

We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.

SKILLS

• Proficient in computer use with strong knowledge of office software applications.
• Experience in calendar management to efficiently schedule appointments.
• Previous experience as a dental receptionist or in a similar role is preferred but not required.
• Strong organizational skills with the ability to file documents accurately.
• Excellent phone etiquette to ensure professional communication with clients.
• Ability to provide outstanding customer support while maintaining a positive attitude.
• Administrative skills that contribute to effective office management.
• Experience as a personal assistant is a plus, showcasing versatility in handling various tasks.
  Join our team as a Front Desk Agent and contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment.
  Job Types: Full-time, Part-time
  Pay: $15.00 - $17.66 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Work Location: In perso

• Greet and assist clients and visitors in a warm and welcoming manner.
• Manage incoming calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
• Maintain an organized front desk area, ensuring all materials are stocked and accessible.
• Handle calendar management for appointments, meetings, and events.
• Perform administrative tasks such as filing, data entry, and maintaining records.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Utilize QuickBooks for basic financial transactions as needed.
• Collaborate with other office staff to ensure smooth operations.