Job no: 550371
Department: Student Equity and Success
Work type: Student Assistant - Federal Work Study
Location: Stanislaus - Turlock
Categories: Administrative, Temporary, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

POSITION SUMMARY

One temporary hourly-intermittent student assistant position available in the Learning Commons.
Serves as a Learning Commons student assistant for the front desk - the connection, communication, and clerical hub of services and operations. Front desk student assistants welcome and connect students to services, complete clerical tasks, and share how the Learning Commons contributes to student success through a variety of communication tools and marketing events. Applicants must have a work study award as part of their financial aid. This position will have a special focus on outreach, supporting front desk operations, and special projects.

QUALIFICATIONS

Preferred Qualifications:

• Demonstrates ability to welcome and connect students with services and staff.
• Demonstrates ability to work on a team.
• Demonstrates responsibility and dependability with strong organizational skills.
• Demonstrates ability to work independently with numerous interruptions.
• Demonstrates ability to maintain confidentiality.
• Demonstrates excellent interpersonal and communication skills.
• Demonstrate excellent problem-solving and critical thinking skills.
• Ability to work 10-20 hours per week.
• Demonstrates ability to follow directions.
• Demonstrates ability to work with a diverse population.
• Demonstrates working knowledge of Microsoft Office programs.
• Demonstrates ability to market, promote and encourage use of services.

REQUIRED QUALIFICATIONS:

• Must have a work study award as part of their financial aid.
• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.

Duties include but are not limited to:

• Greets guests and route to the appropriate department/staff.
• Assist with filing and tracking using paper and electronic systems
• Assist with running errands to other buildings/departments.
• Assist with data entry.
• Assist with answering phones, emails and routing inquires to the appropriate staff in a professional manner.
• Assists with referring students to other campus and community resources.
• Assist with logistics for meetings, outreach and events.
• Assists with development of marketing materials and social media connections.
• Communicates and works with teams to complete projects.
• Assist students in scheduling appointments and responding to inquires using our learning center management platform, StanTutor.
• Monitor and assist with student, staff, faculty and guest questions.
• Participates in marketing and outreach events.
• Other duties as assigned.