ABOUT US

Brighton College Australia is a leading CRICOS provider offering a range of courses to international students. We are currently seeking a highly motivated and organised individual to join our team as a Front Desk/Student Support Officer. This role will be responsible for providing excellent customer service, managing front desk operations, and assisting with student support at one of our four campuses across Australia.

• Be the first point of contact, providing a friendly and professional experience for students and visitors
• Manage front desk operations, including answering calls and responding to emails
• Assist students with inquiries related to courses, enrollment, and general support services
• Maintain accurate student records and assist with administrative tasks, including enrollments and withdrawals
• Schedule appointments and liaise with different departments as needed
• Provide administrative support and ensure the smooth functioning of student services
• Utilise Student Management and Learning Management Systems efficiently