Amen Clinic is an outpatient health care clinic that has been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals.
Job Summary:
Essential Duties and Responsibilities:

As directed by the Clinic Director, duties may include:

• Assist the ACD/CD in the daily operations of the clinic
• Responsible for clinic operations in absence of the ACD/CD
• Ensure front desk is tidy and has all necessary stationery and material
• Ensure that admin staff are, at all times, attentive, friendly, helpful and courteous to all patients and other employees
• Supports the ACD/CD in the hiring process of admin staff
• Trains, Supervise and Supports the admin team
• Schedules PCC Shifts, Monitor daily ADP time clock activity, review requests off & Approve PCC ADP timecards
• Evaluates the job performance of each front office employee and reports back to the ACD/CD
• Manage admin functions to ensure smooth and efficient clinic operations
• Work with ACD/CD to grow and sustain clinic services
• Supportive in assuring clinic performance goals are met
• Facilities Management, Liaison with building maintenance an management
• Troubleshoot emergencies and keeps CD informed
• Ensure company’s policies and security requirements are met
• Monitor all VIP and special guests
• Support for daily, ER & AR reports
• Oversee clinic operations account receivables/collections status reporting variances to ACD/CD as directed
• Responsible for Daily PCC huddles
• Managing patient schedules for maximization and blocks
• Responsible for delegation of staff duties
• Responsible for initial response to patient complaints and satisfaction as needed
• Support the professional outreach in the clinic with patient referrals and event support
• Responsible for maintaining a positive and professional attitude towards the mission of Amen Clinics Inc and the success of the clinic with a leader-role model attitude and behavior
• Attends clinic/corporate meetings as requested by ACD/CD
• May be used in special projects that are outside the day to day operations
• Other duties as assigned

Interactions:

• Interacts frequently with patients, clinic personnel and outside referral sources by telephone

correspondence and personal contact. Presents professionally to staff as a delegate of the Clinic Director and is seen as a leader of the organization.

Qualifications and Requirements:

• Associate degree or equivalent experience of 2-4 years in a health care or clinic setting.
• Excellent attitude and communication skills with the ability to multitask, prioritize, and think creatively required.

Knowledge and Skills and abilities:

• Proficient with Microsoft Word, Excel, Access, Power Point, Outlook/Outlook Express, Internet
• Excellent written and verbal communication skills
• Ability to work independently and in a team environment
• Communicates compassionately with patients and families

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended periods.
• Frequent typing and viewing of computer screens.
• Frequent use of hands and fingers with machines, such as computers, fax machines, scanners, and telephones.
• Frequent hearing, listening, and speaking by telephone and in person.
• Frequent standing, walking, reaching with hands and arms, and stooping or bending.

Work Environment:

The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work indoors in temperature-controlled environment

As directed by the Clinic Director, duties may include:

• Assist the ACD/CD in the daily operations of the clinic
• Responsible for clinic operations in absence of the ACD/CD
• Ensure front desk is tidy and has all necessary stationery and material
• Ensure that admin staff are, at all times, attentive, friendly, helpful and courteous to all patients and other employees
• Supports the ACD/CD in the hiring process of admin staff
• Trains, Supervise and Supports the admin team
• Schedules PCC Shifts, Monitor daily ADP time clock activity, review requests off & Approve PCC ADP timecards
• Evaluates the job performance of each front office employee and reports back to the ACD/CD
• Manage admin functions to ensure smooth and efficient clinic operations
• Work with ACD/CD to grow and sustain clinic services
• Supportive in assuring clinic performance goals are met
• Facilities Management, Liaison with building maintenance an management
• Troubleshoot emergencies and keeps CD informed
• Ensure company’s policies and security requirements are met
• Monitor all VIP and special guests
• Support for daily, ER & AR reports
• Oversee clinic operations account receivables/collections status reporting variances to ACD/CD as directed
• Responsible for Daily PCC huddles
• Managing patient schedules for maximization and blocks
• Responsible for delegation of staff duties
• Responsible for initial response to patient complaints and satisfaction as needed
• Support the professional outreach in the clinic with patient referrals and event support
• Responsible for maintaining a positive and professional attitude towards the mission of Amen Clinics Inc and the success of the clinic with a leader-role model attitude and behavior
• Attends clinic/corporate meetings as requested by ACD/CD
• May be used in special projects that are outside the day to day operations
• Other duties as assigne

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended periods.
• Frequent typing and viewing of computer screens.
• Frequent use of hands and fingers with machines, such as computers, fax machines, scanners, and telephones.
• Frequent hearing, listening, and speaking by telephone and in person.
• Frequent standing, walking, reaching with hands and arms, and stooping or bending

The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work indoors in temperature-controlled environmen