• Prepare the Front Desk schedule
• Supervise front desk staff, providing training and support to enhance their performance and guest interaction.
• Ensure compliance with hotel policies and procedures while maintaining a positive work environment.
• Work at the front desk alone or alongside the agents
• Handle guest inquiries, complaints, and requests with professionalism and courtesy.
• Implement strategies to improve guest satisfaction and enhance overall service quality.
• Maintain positive communication with all hotel departments
• A/R for Corporate Accounts
• Banquet Bookings
• Other related duties as assigned by your manager within the scope of hotel operations
• Hotel Experience is required.
  Job Type: Full-time

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Work Location: In perso

Please refer the Job description for details