Our team at The Chateau Lacombe Hotel in Edmonton is currently looking for a highly motivated individual to fill the position of Front Desk Supervisor.
Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for leading and championing the Guest Experience within the hotel by focusing on the arrival process, guest interactions and optimizing guest satisfaction. They are passionate about serving others and working as a team with associates from all departments. This position is full-time and includes days, evenings, weekends, and holidays.
Provide leadership in service and innovation while providing a working environment that fosters career growth and development for our team members.

QUALIFICATIONS

• High school diploma
• 1-2 years of experience in the hospitality industry is considered an asset.
• Experience in PMS, POS, and switchboard considered an asset.

The specific responsibilities of the Front Desk Supervisor will vary depending on the needs of the properties. Specific responsibilities may include, but are not limited to the following areas: