Front Desk Supervisor at FirstService Residential
Tampa, FL 33606, USA -
Full Time


Start Date

Immediate

Expiry Date

13 Oct, 25

Salary

23.0

Posted On

14 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Customer Service, Outlook, Windows, Written Word, Interpersonal Skills, Microsoft Office, Transportation, Excel

Industry

Other Industry

Description

WHAT WE OFFER:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $23.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

LI-CP

Responsibilities

Your Responsibilities:

  • Oversees and schedules all Front Desk staff for building.
  • Works collaboratively with the management and maintenance office.
  • Maintains schedules and timesheets/cards for payroll purposes.
  • Identifies and clarifies residents’ needs and desires; answers questions ; gives directions and instructions; develops inventories of services.
  • Keeps track of activity logs, incident reports for the Manager’s review.
  • Manages and screens messages.
  • Provides training for all new hires assigned to property.
  • Forwards vacation and day off requests to management for approval.
  • Assists in investigations, tape/log reviews for any unusual incidents.
  • Helps Property Manager with any special requests, i.e., administrative work, mailings, etc.
  • Demonstrates excellent customer service, communication, and time management skills.
  • Monitors Emergency Response System.
  • Greets and directs residents, guests, and invitees.
  • Monitors and controls Electronic Security Control Systems.
  • Responds to emergency situations in a timely and efficient manner within hours of notification.
  • Monitors and controls access to the building.
  • Maintains daily log, records, and forms.
  • Resolves and follows-up on all complaints/issues.
  • Maintains a safe and secure environment throughout the building/property(s).
  • May be assigned other duties by the on-site property manager.
  • Follows safety procedures and maintains a safe work environment
Loading...