Front Desk Supervisor - Hospitality at Red Tail Acquisitions

Grand Lake, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

24.0

Posted On

14 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Staff scheduling, Guest services, Training, Mentoring, Communication, Organizational skills, Conflict resolution, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Leadership

Industry

Real Estate

Description

Job Title: Front Desk Supervisor II Company: Highway West Vacations Location: Grand Lake Lodge - CO Status: Seasonal Full-Time, Non-Exempt Supervisor: Regional Director, General Manager Benefits: We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts! Job Description: The Front Office Supervisor II is responsible for overseeing the front office / front desk team and ensuring that each guest is treated with the highest standard of service. Their duties include but are not limited to scheduling the front office / front desk staff, supervising daily shifts, responding to guest complaints or requests, communicating between departments, and leading continuing front office / front desk training, assisting the GM with daily tasks. Requirements: * Associates Degree in a hospitality or business-related field. * 2-4 years hotel/restaurant supervisory experience * Training skills, must have the ability to assess skill level of employees and modify training as needed. * Strong mentoring skills: must have the ability to mentor employees through role modeling, supervision and feedback. * Excellent communication and organizational skills. * Professional demeanor * Proficient computer skills, including: Word, Excel and PowerPoint. * Must be able to work on feet for extended periods * Must be able to work a flexible work schedule including evenings, weekends and holidays. Preferred Requirements: * BS degree in Hospitality Management preferred. HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #HWV1

Responsibilities

The Front Office Supervisor oversees the front desk team to ensure high standards of guest service and manages daily shift operations. They are also responsible for staff scheduling, training, and assisting the General Manager with administrative tasks.