Front Desk Supervisor at Makeready LLC

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personable, Engaging, Professional, Attention To Detail, Leadership Skills

Industry

Hospitality

Description

Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to ensure their team feels empowered to make decisions for the guests and have all of the tools needed to problem solve any issues that arise. Requested Tasks -Courteously and accurately answer guest inquiries and concerns -Use suggestive selling techniques to sell room nights, increase occupancy and revenue -Supervise daily shift process ensuring all team members adhere to highest guest service standards -Train team members and respond to any problems in a quick manner -Fill in, as necessary, at the front desk Requested Capabilities -Prior experience preferred -Personable, engaging and professional personality -Attention to detail -Proven leadership skills -Ability to stand for extended periods at a time As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Responsibilities

The Front Desk Supervisor is responsible for creating a warm and welcoming atmosphere for guests while ensuring the team adheres to high guest service standards. They will also train team members and address any issues that arise promptly.