JOB DESCRIPTION

We provide swim instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace.

• Manage large amounts of inbound and outbound calls in a timely manner
• Manage inbound and outbound emails throughout day
• Follow communication “scripts” when handling different topics
• Make and move bookings, assist families in scheduling needs
• Keep track of logs under Goggle Drive
• Friendly engagement of families by phone and in person.
• Multitask to efficiently and professionally maintain accurate records and answer customer questions.
• Be a team player who is who is consistently dependable and reliable.
• Complete required training and be a continual learner.
• Follow our systems with a focus on follow through and details.
• Smile and have fun during your entire shift