Front Desk at Wittwer Hospitality LLC

St. George, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Responsibility, Reliability, Verbal Communication, Non-Verbal Communication, Organization, Attention To Detail, Computer Skills, Software Abilities, Brand Standards Adherence, Problem Solving, Reservation Management, Transaction Processing, Interdepartmental Coordination, Reporting, Cleaning

Industry

Hospitality

Description

Description BEST WESTERN CORAL HILLS Starting at $15/hr+ (Depending on Experience), Raises & Commission based on performance Employment: Part Time Hours: Saturday 3pm to 10pm, Sunday 3pm to 10pm What will YOU get from US? Extremely competitive wages Opportunities to grow within the company Employee Discounts at our hotels Company Profit Sharing Semi-annual Cash Incentives Complimentary Hotel Stay once a year on work anniversary Employment Referral bonus (up to $400 per person you refer) Telehealth Employee Assistance Program 401k Retirement with Employer match of 50% (max $1200 per year) Team Member travel benefits On-Demand Pay -provides you access to a portion of your earned wages prior to payday What do we need from you? Proactive customer service Responsible, teachable, and reliable Strong verbal & non-verbal communication skills, in person and over the phone Organized & high attention to detail Competent computer & software abilities Abide by hotel brand standards for level of service Identify & overcome guest issues quickly and attentively Requirements Key Responsibilities: Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone Processing credit card & cash transactions Effectively coordinate with all other hotel departments to provide Superior Service Daily Activity Reports and deposit drops Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned Doing property & pool checks Occasional package shipment or receiving Manage incoming guest calls and reservations Sales skills for new reservations including rates and availability Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.

Responsibilities

Key responsibilities include managing all guest reservations such as check-ins, check-outs, processing payments, coordinating with other departments for superior service, and maintaining the cleanliness of the front desk and lobby area. This role also involves handling incoming calls, managing sales for new reservations, and ensuring comprehensive knowledge of property amenities and services.