POSITION SUMMARY:

Rappahannock Goodwill Industries (RGI) is searching for a Front-End Retail Associate for our North Stafford location. The Front-End Retail Associate will receive payment from customers for merchandise, assist donors and provide tax receipts for such, select, and prepare textiles for sales in store, price new and used merchandise and assure goods are made available to the public in a clean, attractive environment with the best customer service standards.

POSITION REQUIREMENTS:

• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.

EDUCATION/TRAINING:

High School Diploma or GED preferred but not required.
Retail or similar experience preferred.

ESSENTIAL DUTIES:

• Assures exceptionally friendly customer service to all shoppers and donors.
• Performs basic housekeeping tasks on the sales floor, donation center, and production area.
• Safeguards company property and equipment against loss, theft, or damage.
• Follows all safety policies and procedures.
• Adheres to security policies and enforces all security rules and regulations and reports incidents to Store Manager.
• Assists in any other store function as needed to assure all work goals are met and to cross train in all store functions.
• Performs all other duties as assigned.

CASHIER RESPONSIBILITIES:

• Operates cash register to receive payments and make change.
• Follows established cash, check and credit card handling procedures and tax-deductible receipt procedures.
• Packs or wraps customer purchases as required.
• Consistently promote “round up” option to customers.
• Reviews price information to note changes and sale items

SALES FLOOR RESPONSIBILITIES:

• Replenishes merchandise on store fixtures.
• Assists customers with finding merchandise as required.
• Maintains displays keeping them neat and attractively merchandised.
• Conducts periodic inventory of merchandise as required
• Performs basic housekeeping task on the sales floor.
• Removes poor quality, damaged or aged merchandise from the sales floor and prepares it for return to salvage.