WHO WE ARE

The Root Cellar Village Green Grocer is your fresh & innovative destination market for extraordinary food experiences.
Growing up in British Columbia, the family Root Cellar was a place in our homes where we could always find good quality, garden-grown, fresh & preserved foods. Our family-owned market operates with a local focus, always buying from as close to home as possible to provide the communities of Victoria with the same.
We are more than your average grocery store, and it is our aim for our team’s experience here to be anything but average too. We’re a family business, and we’re selective about who joins us. Our bottom line is that we care a lot… about the products we offer, our customers, and our Root Cellar family. You can feel the care put into action when you step through our doors, Team Members and Customers alike.

We are currently seeking a Full Time Front End Supervisor to join our growing team. The ideal candidate will have passion and knowledge for all things produce and will assist the Front End Management Team Managers in overseeing the daily department operations, including delegating tasks, training, and developing employees, providing exemplary customer service, upholding store policies, and ensuring the proper rotation and display of product to meet our high standards for freshness and quality.

• Assist in managing, motivating, training, and developing staff according to company policies and procedures.
• Merchandise produce so that it is organized and visually appealing to maximize sales and uphold the overall store appearance.
• Provide exceptional customer service in all situations, including returns and complaints.
• Maintain store and display signage to set standards.
• Monitor sales floor for loss prevention and store security purposes.
• Be a role model and inspire behaviour consistent with our values.
• Provide exceptional customer service to all Team Members, customers, and vendors.