JOB SUMMARY

We are seeking a dedicated and dynamic Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will be responsible for ensuring exceptional customer service, managing front-of-house staff, and maintaining a welcoming atmosphere for guests. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding experiences.

EXPERIENCE

• Previous experience in a managerial role within the hospitality or restaurant industry is preferred.
• Strong understanding of customer service principles and practices.
• Proven ability to lead a team effectively in a fast-paced environment.
• Excellent organizational skills with attention to detail.
• Ability to work flexible hours, including evenings and weekends as needed.
• Familiarity with point-of-sale systems and reservation software is a plus.
  Join our team as a Front of House Manager where you can make a significant impact on our guests’ experiences while leading a passionate team!
  Job Types: Full-time, Permanent
  Pay: $36,000.00-$38,000.00 per year

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Experience:

• Food management: 1 year (required)

Licence/Certification:

• food industry (required)

Work Location: In perso

• Supervise and coordinate front-of-house staff activities to ensure smooth operations.
• Train, mentor, and evaluate team members to uphold service standards.
• Manage guest relations by addressing inquiries, resolving complaints, and ensuring satisfaction.
• Oversee the reservation system and manage seating arrangements to optimize guest flow.
• Collaborate with kitchen staff to ensure timely service and effective communication.
• Maintain cleanliness and organization of the front-of-house area.
• Monitor inventory levels of supplies and place orders as necessary.
• Implement promotional activities to enhance customer engagement and retention.