Front of House Assistant at London Metropolitan University

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

35289.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Organizational Skills, Administration, Adaptability, Time Management, Interpersonal Skills

Industry

Description

ABOUT THE POST London Metropolitan University Estates Department currently has opportunities for a Front of House Assistant to join the Front of House team for a proactive, self-motivated and highly organised individual. As Front of House Assistant you will provide excellent customer service to our fantastic students, staff and visitors at reception points in all LMU's principal buildings. The reception areas within London Metropolitan University's principal buildings are the first point of contact for everyone and we need to ensure that they are greeted with a warm, positive welcome along with the offer of assistance at all times. Successful candidates should have the ability to think independently, problem-solve and possess excellent communication skills, and have a desire to deliver excellent customer care and service. In addition, you will be able to demonstrate excellent organisational and administration skills, along with adaptability, openness to change and personal motivation in all aspects of your work. HOW TO APPLY 1. Please complete the online application in full, making sure you address the person specification criteria in your statement as this will enable us to make an informed shortlisting decision. 2. All applicants are additionally asked to submit an equality and diversity statement of up to one page, articulating how you will contribute to making our University more inclusive and what they have previously done to advance equality. If you wish to attach any additional documents such as a CV you may do so (please follow the instructions). Please note that we do not accept a CV on its own as a job application. If you have a query, or experience any difficulties with the application process, please contact us by email at: recruitment@londonmet.ac.uk [recruitment@londonmet.ac.uk] quoting the job reference number Further information Terms and Conditions [https://londonmet.sharepoint.com/:b:/r/sites/HR/OPS/01 Templates & Procedures/Recruitment & Selection/E-Rec summary T&Cs/T&Cs PSG5 & Below.pdf?csf=1&web=1&e=cBxEE7] Job Description/Person Specification [https://londonmet.sharepoint.com/:b:/s/HR/IQD4kZTK_GoDQ5rkTEe-M60uAb_QgbU_lV0PfeVXN3ZYSnE?e=8xLBa0] Please note that successful candidates will be asked to provide evidence of their right to work in the UK and to complete a health assessment before they start work. Offers of employment are also conditional on receipt of satisfactory references and proof of qualifications held. At London Met we are building an institution aware of its purpose to drive not only individual social mobility but also broader community actualisation. We recognise that our diverse community is our greatest strength, and as such we strongly encourage applications from anyone who feels they are currently underrepresented within UK higher education. Read more about our diverse community and our commitments to inclusion and equality at: https://www.londonmet.ac.uk/about/equality-and-diversity/ [https://www.londonmet.ac.uk/about/equality-and-diversity/]

Responsibilities

Provide a warm welcome and excellent customer service to students, staff, and visitors at reception points across university buildings. Handle initial inquiries and offer assistance to ensure a positive first point of contact.