ABOUT THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Job Title: Front of House Assistant / Barista
Reports to: Food and Beverage Supervisor
Location: Myprotein Store, Abbey House, 74 Mosley Street, Manchester, M2 3LW
Shift Pattern: 6:30am – 3:30pm, Monday to Sunday on a rota basis (20 hours per week, depending on business need), including potential weekend work
Starting Date: September 2025

REQUIREMENTS

• Proven experience as a Barista in a fast-paced coffee shop environment
• Confident in producing latte art and calibrating espresso machines
• Knowledge of coffee training and maintaining high standards of preparation
• Strong communication skills and a genuine passion for customer experience
• Positive, adaptable and willing to work as part of a close-knit team

ROLE OVERVIEW

As a Front of House Assistant / Barista, you’ll be the face of the Myprotein café experience, creating high-quality drinks, delivering exceptional service, and helping bring the brand to life for every customer who walks through the door. This is a hands-on, customer-facing role ideal for someone with a passion for great coffee, attention to detail, and a positive, can-do attitude.

KEY RESPONSIBILITIES

• Craft hot beverages to the highest standards, consistently delivering great quality and presentation
• Ensure coffee grind, dose and shot times meet brand specifications — including latte art and calibration
• Deliver excellent customer service and maintain a warm, welcoming atmosphere in the café
• Keep all customer and back-of-house areas clean, tidy and safe, reporting any hazards or incidents
• Support food production and snack preparation to ensure a consistent customer experience
• Follow all Food Safety and Health & Safety standards, completing relevant checks and paperwork
• Receive and store deliveries correctly, and ensure products are labelled and rotated appropriately
• Accurately charge for all purchases and follow all store policies around till use and stock control
• Support wider store activations and customer engagement initiatives as needed
• Be flexible and willing to support across other store areas when required