Front of House Associate - Huge Property Company in Wembley at Love Recruitment
London SE11 5JH, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Sep, 25

Salary

30000.0

Posted On

12 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description
Responsibilities
  • Delivering great customer service.
  • Network and regularly interact with customers to build customer relations and confidence in order to aid customer renewals and generate referrals.
  • Assist the Events team when needed, to set up and present customer social events & activities.
  • Support Resident Manager to collate data for weekly / monthly reports as required by the Operations Manager.
  • Work closely with 3rd party suppliers/ in-house departments (i.e. Night concierge, Leasing) supporting the Resident Manager deal with resident requests in line with departmental deadlines escalating more complex customer issues to the Resident Manager as necessary.
  • Carry out daily inspections of development to ensure they are to Living standard and support the Development Manager with required health and safety compliance.
  • Carry out daily and weekly checks keeping records to ensure apartments are always lease ready.
  • Ensure all matters relating to H&S compliance are adhered to and reported where required, including statutory checks as directed by the Resident Manager.
  • Remain knowledgeable about group activities, benefiting from all forms of internal communication provided and acting as a positive ambassador for the Company at all times.
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