JOB SUMMARY:

The Front of House Associate is a key role in ensuring an exceptional dining experience for guests. This position involves greeting and seating guests, taking orders, serving food and beverages, and maintaining a welcoming atmosphere. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to work in a fast-paced environment.

QUALIFICATIONS:

• Experience in a customer service or hospitality role preferred.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of POS systems and basic cash handling.
• Smart Serve Certification (required).
• Understanding of health and safety regulations in a restaurant setting.
  This position requires a customer-focused attitude, teamwork, and the ability to create a positive dining experience for guests.
  Job Types: Part-time, Permanent
  Pay: $17.20 per hour
  Expected hours: 15 – 20 per week

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Work Location: In perso

• Greet guests warmly and escort them to their tables.
• Provide menus, answer questions, and offer recommendations.
• Complete bar tending tasks as necessary
• Take accurate food and beverage orders and relay them to the kitchen.
• Ensure timely and efficient service, addressing any guest concerns.
• Maintain a friendly and professional demeanor at all times.
• Assist in opening and closing tasks, including setting up and breaking down dining areas.
• Maintain cleanliness and organization in the dining area, bar, and service stations.
• Monitor and restock front-of-house supplies as needed.
• Ensure compliance with health and safety regulations.
• Work closely with kitchen staff to ensure smooth service.
• Communicate effectively with team members to meet guest needs.
• Support team members during peak hours to maintain efficiency.
• Operate the POS system to process orders and payments accurately.
• Handle cash, credit card transactions, and receipts in a secure manner.
• Ensure proper reconciliation of sales at the end of the shift.
• Inform guests about promotions, specials, and upcoming events.
• Upsell menu items to enhance the guest experience and increase sales.
• Assist with social media promotions or loyalty programs when needed.