Front of House Casuals at Funlab

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Retail Experience, Upselling, Guest Engagement, Product Knowledge, Conflict Resolution, Communication, Teamwork, Time Management

Industry

Entertainment Providers

Description

Be yourself. Love, Funlab. Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001. Every day at Funlab is different (just like our Motherfunners), and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you’ve been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach. Now, we’re on the lookout for Front of House team members to join the team at Archie Brothers and Strike in Glen Waverley, VIC- people who are passionate about service, driven by fun, and ready to create unforgettable experiences. Why Work With Us? Be part of an innovative and people focused company Access to a development program and opportunity to work alongside and learn from industry leaders Earn an award-based hourly rate under the Amusement & Entertainment Award, plus enjoy awesome extras like monthly prize incentives and exciting competitions with epic prizes like all-expenses-paid trips! Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity Employee network groups as well as access to gender affirmation leave Play on us! Enjoy free activities for you and a pal across ALL Funlab brands because work should come with perks! Treat yo’self! Half-price food and bev for you and a pal because the fun shouldn’t stop when your shift ends! And really...just because we're AWESOME!! What you'll do: Create and deliver unforgettable guest experiences with your energy and top-tier service mindset Drive sales on every shift – smash targets through upselling, product knowledge and proactive guest engagement Understand daily goals and challenges, working with your team to succeed Take pride in your venue, making sure it’s well-stocked and ready to impress at all times Own your space! Be trained in all areas and whether you’re behind the bar, at reception, or running a function, you bring your A game! Follow all safety and compliance procedures to keep guests and your teammates safe Take the opportunities to go above and beyond and anticipate our guests’ needs What you've got: Uniqueness and a passion for fun Energy, enthusiasm, positivity - and bucketloads of it! Customer service, hospitality or retail experience and a love for building customer rapport A love of interacting with a diverse range of guests - teens, kids and adults Great availability, must be available on weekends and nights A valid RSA and WWCC or keenness to get them! You will be asked the following questions when you apply: Are you eligible to work in Australia? When are you available to start? What days are you available to work? Do you have a Responsible Service of Alcohol (RSA) certificate? Do you have a valid Working with Childrens Check? Keen? If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us! Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items, at Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!

Responsibilities

Deliver high-energy guest experiences and drive sales through proactive engagement and upselling. Maintain venue standards and perform various roles including reception, bar service, and function management.