Due to retirement, we are delighted to offer a fantastic opportunity for a Part-Time Receptionist to join our warm and welcoming Front of House team at Infinityblu Dental Care and Implant Clinic, Galashiels.
At Infinityblu, we pride ourselves on creating a friendly, supportive environment for both our patients and our staff. Our focus is always on providing the highest quality of care, supported by digital excellence and state-of-the-art equipment that allows our dental teams to deliver treatment efficiently and effectively.
At Infinityblu, you’ll be joining a supportive team where patients are at the heart of everything we do.
About the Role:

You’ll be the first point of contact for our patients, helping to create a positive experience from the moment they arrive. Responsibilities include:

• Greeting patients and managing appointments
• Answering calls and emails
• Updating patient records and handling practice communications
• Supporting daily admin, banking, and reception tasks
• Working closely with colleagues to keep Front of House running smoothly

We’re looking for someone who is:

• Friendly, organised, and reliable
• Has exceptional communication and customer service skills
• Is empathetic and able to put patients at ease
• Great with people and able to stay calm under pressure
• Confident using Microsoft Office (Word, Excel, Outlook)
• Experienced in a customer-facing role (healthcare experience a bonus but not essential)

If you’re looking for a role where you can make a real difference, while being supported to grow and develop your skills, we’d love to hear from you.

Benefits:

• Private Health Cover with Vitality Health
• Holidays 28 days per year (prorated for part time)
• Extra day’s paid holiday for your birthday
• Monthly Pension Contributions Employee 5% Infinityblu 3%
• Iblu Staff & Family dental discount benefits
• Tech Scheme Discount
• Cycle to work Scheme
• Team days out Biannually
• Training Costs covered
• Additional Company Sick pay

Job Types: Part-time, Permanent
Pay: From £12.73 per hour

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Sick pay

Ability to commute/relocate:

• Galashiels: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Greeting patients and managing appointments
• Answering calls and emails
• Updating patient records and handling practice communications
• Supporting daily admin, banking, and reception tasks
• Working closely with colleagues to keep Front of House running smoothl