Role: Front of House & Facilities Manager
Location: Blackburn / Bolton
Contract: Full-Time / Permanent
Salary: £35,000 - £45,000 (Dependant on experience)
Company: EG Group
This role involves travel to and from Blackburn and Bolton

ABOUT THE ROLE:

EG Group are moving into a brand-new, state-of-the-art office, and we’re looking for a Front of House & Facilities Manager to lead the transition and keep everything running smoothly from day one!
In this unique role, you’ll get involved well before we open the doors!
Working alongside our contractors and leadership team, you’ll guide us through the CAT A/B/C build phases, advise on operational readiness, and make sure that every FM element, from cleaning and security to compliance and maintenance, is in place and ready to go.
Following the relocation, the role will transition into business-as-usual (BAU) management, with responsibility for the ongoing delivery, monitoring, and continuous improvement of all facilities and front-of-house services.

WHAT YOU’LL BE DOING:

• Manage all facilities and front-of-house operations during relocation and post-move.
• Oversee front-of-house operations, including reception, visitor management, and meeting room coordination, ensuring a professional and efficient experience for staff, clients, and visitors.
• Act as liaison between contractors, designers, and internal stakeholders during design, fit out, and commissioning of the new premises.
• Procure and manage FM service providers, including cleaning, security, maintenance, waste, and catering services.
• Develop operational procedures, workflows, and service level agreements (SLAs).
• Coordinate commissioning and testing of building systems (HVAC, electrical, fire safety, lifts, security).
• Oversee day-to-day operations of the building, including maintenance, security, cleaning, and health & safety compliance.
• Conduct regular inspections, audits, and risk assessments.
• Monitor budgets, control costs, and identify efficiency improvements.
• Lead sustainability initiatives and drive continuous improvement in FM services