Front of House Food and Beverage Manager at Tetherow Resort
Bend, OR 97702, USA -
Full Time


Start Date

Immediate

Expiry Date

21 Oct, 25

Salary

0.0

Posted On

21 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Standards, Budget Development, Purchasing, Business Acumen, Creativity

Industry

Hospitality

Description
Responsibilities
  • Oversee daily front-of-house operations for banquets and six outlets, including fine dining, and work closely with the Executive Chef to ensure the success of the entire resort F&B operations
  • Set expectations, train and hold F&B FOH teams accountable for demonstrating desired service behaviors
  • Establish challenging, realistic, and obtainable goals to guide FOH operations and performance
  • Monitor the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
  • Lead all front of house F&B team members, including hosts, servers, bartenders, supervisors and managers
  • Regularly review and evaluate the degree of customer satisfaction in F&B, including banquet service; recommends new operating and marketing policies as necessary
  • Facilitate the adequate scheduling and supervision of all F&B FOH team members, with optimal management coverage from opening to close of daily operations
  • Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
  • Respond to member/guest inquiries and effectively resolve any issues
  • Oversee the recruitment, training, development and career progression of FOH F&B team members and manage retention efforts
  • Represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
  • Communicate clearly and develops strong working relationships with all team members working in food and beverage operations and throughout the property, contributing to a positive and cohesive working environment
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