STURGEON VALLEY GOLF & COUNTRY CLUB

For more than 60 years the Sturgeon Valley Golf and Country Club (SVGCC) has built a reputation as a welcoming community host to members and guests alike. Located a few minutes from St. Albert, Alberta, and a short drive from Edmonton City Centre, SVGCC has developed into a thoughtful, challenging golf course with amenities to satisfy the golfer, member, or business guest. We are a welcoming, inclusive, semi-private golf community dedicated to delivering a high value experience for all. Sturgeon Valley Golf and Country Club – Where friends meet, and friendships grow.
We are seeking a career-oriented hospitality professional to fulfill the role of Front of House Food & Beverage Manager. Reporting to the Food & Beverage Manager, the F.O.H. Manager will oversee the daily operations of our restaurant, bar, snack bar, beverage cart and banquets/events. The F.O.H. Manager is responsible for ensuring the quality and consistency of our food, drinks, and service, managing the inventory and budget, supervising/training and delegating duties as required and maintaining a high standard of customer satisfaction. You will work closely with the Food & Beverage Manager, and Club Chef to develop and implement new menus, promotions, and strategies to increase sales, profitability, staff development and retention.

EXPERIENCE

• Background in tourism and hospitality industry, membership-based, golf course operations experience is an asset.
• To be successful in this role, you should have experience in food & beverage management, preferably in a similar setting.

PROFESSIONAL & TECHNICAL KNOWLEDGE

• Valid Pro Serve certification or willing to obtain.
• Combination of education and experience related to the industry with a strong business acumen and above average knowledge of industry best practices.
• Basic knowledge of P.O.S (Jonas) system and programming, an asset.
• Basic knowledge of Microsoft Office programs and other industry tools.
• Extensive knowledge of Food & Beverages preparation & recipes

• In conjunction with Food & Beverage Manager, implement policies and procedures for food and beverage service.
• Lead and maintain a culture of accountability, respect, equality, empowerment, empathy, trust & appreciation.
• Brainstorm and suggest opportunities for revenue generation, effective cost controls and guest satisfaction.
• Effective orientation, training, and follow-up with all food & beverage department staff, including Food & Beverage Supervisors.
• Ensure that all safety, sanitation, energy management, preventive maintenance and other outlined procedures are consistently met.
• Active Member of the Health & Safety committee. Providing leadership in health & safety training, administration, and compliance.
• Ensure adherence to all standard operating procedures for sales and cost control.
• Prepare schedules for service & support staff to meet service expectations, while adhering to budgeted labour costs. Troubleshoot and correct challenging service periods and emergency staffing requirements.
• Prepare liquor and beer orders, monitor confection items and supplies, communicate any requirements to the Food & Beverage Manager or as directed.
• Ensure compliance with local, provincial, and federal laws/legislation.
• Monitor supplies to ensure required products/items are available and the correct price is charged for all purchases.
• Hire, train, and mentor front of house team members.
• Additional duties as assigned.