Front of House - General Manager, Venue Manager and Assistant Venue Manager at TGI Fridays
NWV3, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

30 Jul, 25

Salary

0.0

Posted On

30 Apr, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Built upon a legacy of great food, inventive drinks and big FUN, Fridays™ has become a favourite place for friends to CELEBRATE together and enjoy a casual dining experience. TGI Fridays are the world’s largest full-service casual dining restaurant chain, with over 1000 restaurants, in 61 countries. TGI Friday’s was established in New York in 1965, arriving in Australia in 1995. Since then, we have grown our brand to 19 locations across Australia, delivering our famous TGI Fridays experience with great American food, cocktails and service!
The biggest part of our success is our PEOPLE. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values!

WHAT WE ARE AFTER!!

We’re on the lookout for talented Front of House - General Managers, Venue Managers and Assistant Venue Managers to become a pivotal part of our management team in our fast-paced TGI Friday’s South Eastern Region in Melbourne.
We are looking for passionate and experienced managers responsible for the Front of House operations. Being a key part of TGI Friday’s management team, you will be focused on developing your team and delivering quality service to Friday’s standards. We are seeking motivated and hands-on leaders who have a passion for great-quality food and cocktails. Importantly, you will know how to get the best out of your team. You should have prior experience managing people in addition to growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment.

Responsibilities
  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

About you!

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years)
  • Qualifications in Hospitality are preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
  • Able to work a rotating roster
  • Australian Working Rights.
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