OVERVIEW

We are seeking a friendly and professional Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional service from the moment they arrive. This role requires excellent communication skills and a passion for guest services, making it essential for creating a positive dining experience.

REQUIREMENTS

• Previous experience in a restaurant, hotel, or hospitality setting is preferred but not essential.
• Strong guest services skills with a focus on creating memorable experiences.
• Excellent phone etiquette and communication abilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A friendly demeanour with a willingness to help others.
• Flexibility to work various shifts, including evenings and weekends.
  Join our team as a Host/Host and contribute to an outstanding dining atmosphere where every guest feels valued!
  Job Type: Full-time
  Pay: From £12.50 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount

Experience:

• Hospitality: 1 year (required)

Work Location: In perso

• Greet guests as they arrive with a warm and inviting attitude.
• Manage reservations and seating arrangements to optimise guest flow.
• Answer phone calls with professionalism, providing information about the restaurant and assisting with bookings.
• Taking orders, looking after guests, ensuring every guest has a memorable and positive experience.
• Communicate effectively with kitchen and wait staff to ensure smooth service.
• Assist guests with any inquiries or requests, ensuring their needs are met promptly.
• Maintain cleanliness and organisation of the host area, including menus and waiting areas.
• Help train new staff members on proper hosting procedures and guest interaction.