Front of House Lead at Findex

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Coaching, Front Of House Operations, Client Experience Management, Facilities Management, Stakeholder Management, Scheduling, Rostering, Microsoft Office, Workplace Management Systems, WH&S Knowledge, Office Management

Industry

Financial Services

Description

Lead a team, own the experience, and make every first impression count in this Front of Lead opportunity. Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month fixed-term basis and take ownership of front-of-house operations across our AU and NZ offices. Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex. This is a role where you can make a real impact and truly add value. Your role, your contribution * Lead, coach and develop a team of Corporate Receptionists * Own front-of-house operations, standards and procedures * Be the primary escalation point for front desk and facilities * Partner with business leaders on VIP visitor and event requirements * Drive continuous improvement in client service and office presentation * Manage scheduling, rostering and coverage across all locations The benefits of joining us * Structured leadership programs and development pathways, with coaching and learning support. * Strong internal networks and support across Findex to help you succeed in the role. * Option to purchase additional leave to support life commitments and planned breaks. * You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return What you bring to the role * Proven experience in a senior reception, front-of-house or EA/PA or office management role * Demonstrated leadership or supervisory experience, ideally in a corporate environment * Previous proficiency with Microsoft Office and workplace management systems * Essential knowledge of WH&S requirements for office and reception environments If this role sounds like a good fit: Apply now! We look forward to hearing from you. Our Impact: Why Findex? At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. * For the Community:The Findex Community Fund (FCF) is dedicated to giving back. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. * For You: We focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. * For our Customers: We champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. * For Diversity & Inclusion: Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

Lead and develop a team of Corporate Receptionists to ensure service excellence across AU and NZ offices. Manage front-of-house operations, facilities escalations, and VIP visitor requirements while driving continuous improvement in client service.