OVERVIEW

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role is pivotal in ensuring that our guests receive exceptional service while maintaining a positive and efficient working environment for our team. The ideal candidate will possess strong leadership skills, a background in hospitality, and a passion for delivering outstanding customer experiences.

EXPERIENCE

• Previous experience in a managerial role within the hospitality or restaurant sector is essential (at least 2 years)
• Proficiency in bartending is highly desirable, alongside knowledge of food preparation techniques.
• Strong team management skills with a proven track record of leading a successful team in a fast-paced environment.
• Familiarity with hotel operations is advantageous but not mandatory.
• Excellent communication skills with an ability to build rapport with both guests and staff members.
• A commitment to upholding high standards of food safety and hygiene practices is required.
  If you are passionate about hospitality and possess the necessary skills to lead our front of house team effectively, we encourage you to apply for this exciting opportunity to make a significant impact within our establishment.
  Job Types: Full-time, Permanent
  Pay: £24,140.22-£30,467.72 per year

Benefits:

• Company pension
• Employee discount
• Flexitime
• Referral programme

Work Location: In perso

• Manage the front of house operations, ensuring high standards of service and hospitality are maintained at all times.
• Lead and motivate the front of house team, providing training and support to enhance their skills in customer service and food safety.
• Oversee the reservation system and manage guest seating arrangements to optimise flow and efficiency.
• Collaborate with kitchen staff to ensure seamless communication between front of house and back of house operations.
• Handle guest inquiries, complaints, and feedback with professionalism, aiming for resolution that enhances guest satisfaction.
• Maintain cleanliness and organisation of the front of house area, ensuring compliance with health and safety regulations.
• Assist in the preparation of food when necessary, ensuring adherence to food safety standards.