JOB OVERVIEW

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management, exceptional leadership skills, and a passion for delivering outstanding customer service. This role is pivotal in ensuring a seamless dining experience for our guests while effectively managing staff and maintaining operational efficiency.

REQUIREMENTS

• Proven experience in restaurant management or a similar role within the food industry.
• Strong understanding of food preparation, cooking techniques, and menu development.
• Experience with inventory control and budgeting processes.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Exceptional customer service skills with a focus on guest satisfaction.
• Knowledge of food safety standards and regulations is essential.
• Previous experience in fine dining or casual dining environments is preferred.
• Familiarity with various POS systems (Heartland/Genius) is advantageous.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Culinary experience or kitchen management background is a plus. Join our team as we strive to provide an exceptional dining experience while fostering a positive work environment for our staff!
  Job Type: Full-time
  Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience:

• Bar management: 1 year (Required)
• Bartending: 1 year (Required)

License/Certification:

• Servsafe (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Red Wing, MN 55066 (Required)

Work Location: In perso

• Supervise front-of-house staff, including servers, hosts, and bartenders, ensuring high standards of customer service and hospitality.
• Manage daily operations, including opening and closing procedures, inventory control, and cash handling.
• Train and develop team members in food handling, customer service, and operational procedures to enhance performance.
• Oversee the POS systems (Heartland/Genius) to ensure accurate order processing and payment handling.
• Collaborate with kitchen management to ensure timely food preparation and quality standards are met.
• Implement food safety protocols and maintain compliance with health regulations.
• Conduct interviews and assist in the hiring process for front-of-house staff.
• Monitor dining room atmosphere and guest satisfaction to create a welcoming environment.
• Manage shift schedules to ensure adequate staffing levels during peak hours.