Front of House Manager at HC-Resource

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Team Development, Inventory Management, Training, Employee Relations, Operations Management, Financial Analysis, Scheduling, Communication, Motivation, Hospitality, Cleanliness, Sales Target Achievement, Positive Attitude, Community Engagement

Industry

Staffing and Recruiting

Description

HC-Resource is on the hunt for a Front of House Manager in Fayetteville, NC! Join a team celebrated for its top-quality food, impressive craft beer lineup, and a commitment to exceptional customer service. If you’re passionate about hospitality, made-from-scratch dishes, and crafting memorable guest experiences, we’d love to connect! Position Highlights: Location: Steele Creek, NC Experience Required: Full-service management with a focus on guest relations and team development Responsibilities: Team Recruitment & Development: Hire, train, and cultivate a standout team that delivers best-in-class customer service Inventory Management: Maintain inventory levels to reduce stockouts and keep things fresh—especially important for bottled beer and liquor Exceptional Training: Lead industry-leading training programs to set your team up for success Employee Relations: Communicate effectively and tailor your approach to foster a supportive work environment Operations & Financials: Oversee daily operations, analyze financial reports, and manage expenses to align with budget goals Scheduling & Organization: Post schedules on time and complete routine tasks promptly Customer Service Focus: Set the bar high for customer service, ensuring every guest has an unforgettable experience Shift Management: Run efficient, high-energy shifts that keep both guests and employees engaged What We’re Looking For: Proven Leadership in Full-Service: Successful background managing high-volume, full-service restaurants Customer Service Commitment: Strong dedication to providing exceptional hospitality, with a knack for making guests feel at home Motivational Leader: Inspire and drive your team to exceed expectations by leading by example Safe & Fun Environment: Foster a positive atmosphere that encourages repeat business and team satisfaction Operational Excellence: A focus on meeting targets for sales, quality, hospitality, cleanliness, and more Clear Communication: Communicate openly, effectively, and with a positive, solution-oriented attitude Who We Are: Our kitchen is dedicated to scratch-made comfort food classics, including BBQ sauces, dressings, and fan favorites like mac ‘n cheese and brisket chili. We’re passionate about keeping things fresh, with a daily rotating selection of craft beers, cocktails, and an extensive bourbon and scotch collection. We’ve built a community-focused atmosphere with live music, events, and a pet-friendly patio for our guests to enjoy. Whether they’re beer enthusiasts, food lovers, or just looking for a great time, we make sure there’s something for everyone. Ready to take your hospitality career to the next level? Apply today and help us create a memorable experience for every guest, every time!

Responsibilities

The Front of House Manager will oversee team recruitment and development, ensuring exceptional customer service and operational excellence. Responsibilities include managing inventory, leading training programs, and analyzing financial reports to align with budget goals.