Here at New City Microcreamery, we feel that above all else, it’s the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of ice cream Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
Fun Fact: Our ice cream is in 36 Whole Foods and our sister restaurant is The Rail Trail Flatbread Co.
Did you know: Our Hudson location also has a secret speak easy bar, shhhh!

REQUIREMENTS:

• No restaurant experience required
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to your teams

REQUIREMENTS

• Previous management or lead experience
• Ability to work a flexible schedule, including nights & weekends
• Reliable Transportation
  Founded in 2015, New City Microcreamery is a metropolis of fine confections, smooth creams, and delectable treats that has been voted the Best Ice Cream in Massachusetts. We’ve taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it’s good. It’s really good.
  We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for. Plus… its a heck of a show.
  Yet we know that man cannot live on ice cream alone, which is why we offer locally sourced coffee and pastries created by our in-house pastry chef. We’ve breathed new life into your morning ritual with handcrafted lattes, our own cold brew, and oh yeah - there’s free wif

• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service
• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
• Boost Financial Performance: Build sales and maximize financial success for your restaurant
• Create an Of Service Culture: Promote a fun and positive family-style work environment
• Drive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards