ABOUT ALCHEMY SAUNAS

At Alchemy Saunas, we’re redefining sauna culture. Our venues are not just about heat and ice. They’re vibrant, welcoming spaces designed for connection, conversation, and wellbeing. Think of us as a place where people come together to recharge, connect, and leave feeling better than when they arrived.
With multiple thriving locations across Perth and exciting new venues opening, including inside Karrinyup Shopping Centre, we’re looking for an experienced and people-focused Front of House Manager to lead one of our most elevated, premium venues to date.

ABOUT THE ROLE

We’re seeking a confident and highly organised Front of House Manager to run the day-to-day operations of our Karrinyup sauna and wellbeing venue. This is a hands-on role for someone who thrives in spa, hospitality, or customer-facing environments, combining customer service, team leadership, and venue management.
You’ll bring structure, calm confidence, and a passion for creating elevated experiences. From leading your team to ensuring the venue looks and feels world-class every day, you’ll play a key role in shaping memorable guest experiences.

KEY RESPONSIBILITIES

• Lead, manage, and inspire a high-performing team of casual and part-time staff.
• Oversee day-to-day venue operations, ensuring exceptional standards of customer service, cleanliness, and presentation.
• Manage rostering and oversee recruitment, and staff training, building a confident and capable team.
• Deliver an outstanding customer journey from arrival to departure, with a focus on hospitality and wellbeing.
• Manage stock levels, and support head office with systems, processes, and reporting requirements.
• Ensure compliance with workplace health and safety standards.