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Front of House Manager at Park Hotel Kenmare
Auckland, Auckland, Ireland -
Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

20 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hotels & Accommodation

Description
  • Champion a culture of intuitive, anticipatory service aligned with the highest levels of five-star hospitality standards.
  • Personally welcome VIPs, repeat guests, high-profile individuals, and special clientele, ensuring discreet and tailored experiences.
  • Monitor and enhance the full guest journey - from pre-arrival communications to post-departure follow-up.
  • Oversee the handling of guest feedback, complaints, and service recovery with professionalism and urgency.
  • Ensure brand standards and luxury service rituals are executed consistently across all guest touchpoints.
  • Collaborate closely with departments such as Housekeeping, Food & Beverage, Spa, Security, and Revenue to deliver cohesive guest experiences.
Responsibilities