JOIN ONE OF STAFFORDSHIRE’S LEADING HOSPITALITY DESTINATIONS.

Aston Marina is home to a multi-award-winning restaurant, a vibrant bar, a stunning waterside wedding venue (The Boat House), and a modern corporate events space. We’re looking for an experienced, energetic, and hands-on Front of House Manager to lead service across all venues on site.
This is an exceptional opportunity to be part of one of the region’s most dynamic and picturesque hospitality businesses. With a growing reputation for delivering outstanding food, drink, and event experiences, we are looking for a passionate professional who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

• Oversee daily front-of-house operations across the restaurant, bar, weddings, and events spaces, ensuring a consistent and outstanding guest experience.
• Lead, support, and motivate front-of-house teams including assistant managers, ensuring high performance and service standards at all times.
• Manage operations in the absence of the Head of Front of House.
• Assist in recruitment, onboarding, and ongoing staff training to develop a knowledgeable and confident team.
• Handle daily open and close procedures and complete end-of-day cashing up accurately.
• Maintain excellent communication between FOH, kitchen teams, and senior management to ensure smooth service and event execution.
• Handle guest enquiries, bookings, and special requests efficiently using EPOS and booking systems.
• Deliver confident service with detailed knowledge of fresh food menus, bar drinks (including cocktails, wines, ales, and coffee), and seasonal offerings.
• Proactively manage guest feedback and resolve any issues with professionalism and positivity.
• Monitor cleanliness, hygiene standards, and compliance with EHO and food safety regulations.
• Complete regular audits and act swiftly to address any areas for improvement.

What We’re Looking For:

• A strong, experienced leader with a background in restaurant, bar, or event venue management.
• Excellent knowledge of food and beverage service, including cocktails, wines, beers, and barista coffee.
• Proven ability to work under pressure in a busy, high-quality hospitality environment.
• Outstanding communication and organisational skills with a customer-first approach.
• Tech-savvy with confidence using EPOS systems, online booking tools, and email communications.
• A positive, hands-on manager who leads by example and thrives in a collaborative team environment.

Why Join Aston Marina?

• Be part of a thriving hospitality and events venue with a loyal customer base and growing reputation.
• Work in a unique and stunning marina setting in the heart of Staffordshire.
• Join a supportive, ambitious leadership team committed to delivering excellence.
• Opportunities for professional development, creativity, and growth within the business.

Job Types: Full-time, Permanent
Pay: £32,000.00-£36,000.00 per year

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Stone ST15 8QU: reliably commute or plan to relocate before starting work (preferred)

Work Location: In perso

• Oversee daily front-of-house operations across the restaurant, bar, weddings, and events spaces, ensuring a consistent and outstanding guest experience.
• Lead, support, and motivate front-of-house teams including assistant managers, ensuring high performance and service standards at all times.
• Manage operations in the absence of the Head of Front of House.
• Assist in recruitment, onboarding, and ongoing staff training to develop a knowledgeable and confident team.
• Handle daily open and close procedures and complete end-of-day cashing up accurately.
• Maintain excellent communication between FOH, kitchen teams, and senior management to ensure smooth service and event execution.
• Handle guest enquiries, bookings, and special requests efficiently using EPOS and booking systems.
• Deliver confident service with detailed knowledge of fresh food menus, bar drinks (including cocktails, wines, ales, and coffee), and seasonal offerings.
• Proactively manage guest feedback and resolve any issues with professionalism and positivity.
• Monitor cleanliness, hygiene standards, and compliance with EHO and food safety regulations.
• Complete regular audits and act swiftly to address any areas for improvement