Front of House Manager at The Friendly Toast

Newton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant Management, Customer Service, Leadership, Problem Solving, Communication, Inventory Management, Health and Safety Regulations, Team Performance, Training, Scheduling, Diversity, Scratch-Made Food, Inclusive Environment

Industry

Restaurants

Description

Description The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. We pride ourselves on our safe and healthy workplace and our "come as you are" mentality. We believe in fun and flare, as much as we believe in passion and progress. The Toast prides itself on work-life balance, starting with a 45-hour work week, where the bulk of work hours are between 7a.m. and 4p.m. Our managers receive 40 hours of sick time each year. We also offer 80 hours of accrued paid time off for the first two years, and 120 hours of accrued paid time off after three years. The Friendly Toast is seeking engaging, motivated, problem-solvers who are ready to oversee daily operations and take on the responsibilities of a management role. We truly value our team members and have shown a high track record of promotion from within. If you love the hustle-and-bustle of restaurant life but are looking for a position with more leadership opportunities, this is the place for you! This position will oversee two restaurants, Chesnut Hill and Dedham, as a Front of House Manager, with three days in one location and two days in the other. Requirements Key Responsibilities: Overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service Hiring, training, and scheduling employees to ensure adequate coverage and optimal team performance Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations Collaborating with the executive chef to develop and maintain a diverse, scratch-made menu that exceeds guest expectations Providing a welcoming and inclusive environment for all guests and team members Evaluating employee performance, providing feedback, and implementing performance improvement plans as necessary Qualifications: Experience in restaurant management, including experience in hiring, training, and supervising employees Proven track record of providing exceptional customer service and fostering a positive workplace culture Strong communication, leadership, and problem-solving skills Ability to work in a fast-paced environment and manage multiple tasks simultaneously Knowledge of health and safety regulations and experience managing inventory and ordering supplies Passion for scratch-made food and commitment to providing an inclusive and welcoming environment for all guests and team members Working Conditions Hours may vary as managers must fill in for his/her employees or if emergencies arise. Ability to perform all functions at the restaurant level, including delivery when needed. Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. Work with hot, cold, and hazardous equipment as well as operating phones, computers, printers, and other office equipment. Weekends are a requirment of this position. Toast Perks 40 hours of sick time each year 80 hours Paid Time Off Medical, Dental, Vision and other supplementary benefits 401k plan options with Employer Match Flexible Schedule Referral Program Two paid holidays a year (Christmas Day and Thanksgiving Day) Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Responsibilities

The Front of House Manager will oversee daily restaurant operations, manage staff, and ensure high-quality customer service. This role includes hiring, training, and scheduling employees while collaborating with the executive chef on menu development.