Front of House / Restaurant Manager
Location: The Plough Inn, Marsham NR10 5PS
Hours: Full-time, Part time, flexible (including evenings and some weekends)
Salary: Competitive, based on experience
About Us
We are a warm and welcoming establishment with a reputation for excellent service, quality food, and a vibrant atmosphere. Our team is passionate about hospitality, and we’re now looking for an experienced Front of House / Restaurant Manager to join us and help lead our front-of-house operations.
The Role

As Front of House / Restaurant Manager, you will be responsible for:

• Overseeing day-to-day front-of-house operations to ensure smooth service.
• Leading, training, and motivating the FOH team to deliver exceptional customer experiences.
• Managing bookings, floor plans, and coordinating with the kitchen team.
• Handling customer enquiries, complaints, and feedback professionally.
• Monitoring stock levels (bar, floor supplies) and working with suppliers.
• Supporting the General Manager/Owners in meeting sales and service targets.
• Ensuring compliance with health & safety and food hygiene regulations.

About You

We’re looking for someone who is:

• Experienced in a supervisory or management role within hospitality.
• Warm, approachable, and customer-focused with a passion for great service.
• A strong communicator and natural leader who thrives in a busy environment.
• Organised, reliable, and proactive, with good attention to detail.
• Flexible to work evenings, weekends, and busy service periods.

What We Offer

• A supportive and friendly team environment.
• Competitive pay and tips.
• Opportunities for training and career development.
• Staff discounts and perks.
• The chance to be part of a growing business where your ideas matter.

Job Types: Full-time, Part-time
Pay: £25,000.00-£36,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• Free parking

Experience:

• Restaurant management: 3 years (required)
• Bar management: 3 years (required)
• Hospitality: 3 years (required)
• Customer service: 3 years (required)
• Management: 3 years (required)
• Supervising: 3 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In perso

• Overseeing day-to-day front-of-house operations to ensure smooth service.
• Leading, training, and motivating the FOH team to deliver exceptional customer experiences.
• Managing bookings, floor plans, and coordinating with the kitchen team.
• Handling customer enquiries, complaints, and feedback professionally.
• Monitoring stock levels (bar, floor supplies) and working with suppliers.
• Supporting the General Manager/Owners in meeting sales and service targets.
• Ensuring compliance with health & safety and food hygiene regulations