JOIN OUR TEAM AS A FRONT OF HOUSE MANAGER

Front of House Manager – 5 Luxury Service Experience Required*
We are seeking an exceptional Front of House Manager for our client, an award-winning business environment in Reading, Berkshire, renowned for its premium service and outstanding facilities. This is an exciting opportunity for someone with a 5* or 6* hotel background to lead, inspire, and deliver top-tier service.
Set in a multi award winning business environment, in an outstanding location in Reading, Berkshire, with first-class on-site amenities, enjoyed by over 10,000 people - our client’s range of office accommodation gives forward-thinking businesses the ability to flex and the space to perform well, and are looking for someone to provide award-winning front of house managerial duties.
The Front of House Manager is a senior role within the team and will not only be an ambassador for Green Park but will be responsible for the management of all Front of House operations ensuring that the team are trained to the highest standards, helping define the company’s unique ‘6* service’ concept which sets Green Park apart from other organisations. You will also be familiar with different aspects and functions of the FOH operations and ensure that the client and all of the Park guests are accommodated in an excellent and professional manner.

As a Front of House Manager you will be responsible for:

• Manage all front of house operations including, but not limited to, visitor management, documentation organisation, dress and deportment standards
• Meet tenants and occupiers to promote the Green Park offerings
• Ensure that the highest levels of service are always being offered to both the occupiers and the client
• Lead, monitor, motivate and inspire the team ensuring they too are Brand Ambassadors
• Manage people processes such as recruitment, training, rota requirements and staff inductions
• Support and manage events as appropriate.
• Aiming to go above and beyond wherever possible.