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Front of House Multi-Skilled Receptionist at Accor
Nottingham, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

12.21

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Food Hygiene And Safety, Handling Cash Transactions, Communication, Time Management, Problem Solving, Active Listening, Multitasking

Industry

Hospitality

Description
Company Description Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1. Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar. Job Description Job Type: 40-hour contract Salary: £12.21 Start Date: Immediate What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly. Responsibilities Welcoming guest with a warm greeting. Checking in guests in a friendly and efficient manner. Taking beverage and food orders correctly ensuring all customers preferences are met. Upselling items and promoting our loyalty scheme Maintain a clean and tidy area in your section. Helping other team members in different departments when needed. Handle guest inquires and resolves any issues professionally. Qualifications Skills Customer service Food Hygiene and safety Handling cash transactions Communication Time Management Problem Solving Active Listening Multitasking Additional Information The Person: Successful candidates for the position of Front of House Multi-Skilled Receptionist will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

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Responsibilities
The role involves welcoming guests with a warm greeting and checking them in efficiently. Additionally, the receptionist will take food and beverage orders, upsell items, and handle guest inquiries professionally.