Front of House – New Club Opening in Woking at Love Recruitment

Woking, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Facing, Communication, Administration, Problem Solving, Organization, Proactivity, Member Service, Check-ins, Payments, Teamwork

Industry

Staffing and Recruiting

Description

Front of House – New Club Opening in Woking Hours: Full Time Role Equipped with state-of-the-art fitness equipment and technology, Fitness Space is results-driven and people-focused. We’re by our members’ side at every step of their fitness journey, supported by dedicated coaches and an intuitive app that keeps them connected inside and outside the gym. With an exciting new club opening in Woking, we are looking for a motivated and personable individual to join our team as Front of House. At Fitness Space — across our growing network — our philosophy is simple: Never Train Alone. This is a part-time Front of House role that combines member service and administration into one varied and rewarding position. As one of the first faces members see when they walk through the door, you’ll play a key role in shaping the atmosphere and experience of the club from day one. You will be responsible for: Greeting every member and guest warmly, confidently, and professionally Handling general enquiries and supporting members with day-to-day questions Delivering a seamless front desk experience, including check-ins, messages, payments, and basic administration Supporting new members through their first visits and helping them feel part of the Fitness Space community Keeping the gym clean, organised, and well-stocked at all times Taking ownership of daily tasks and staying proactive during quieter periods Contributing to the energy, standards, and culture of the club alongside the wider team We’re looking for someone reliable, switched-on, and confident under pressure. You’ll thrive in this role if you: Have experience in customer-facing roles (fitness, retail, hospitality, or similar environments) Communicate clearly and naturally in person, over the phone, and via messaging Remain calm, composed, and solution-focused when things get busy or don’t go to plan Are naturally organised and comfortable balancing admin tasks with people-facing responsibilities Take pride in maintaining a clean, welcoming, and well-run environment Understand what makes a premium gym experience stand out and want to help deliver it

Responsibilities

The primary responsibilities involve serving as the first point of contact for members, warmly greeting them, handling general inquiries, and managing front desk operations including check-ins and payments. This role also requires maintaining the cleanliness and organization of the gym space and supporting the overall club culture.